For all of your tuning needs and more! 828-221-0076828-221-0076 Power Stroke-Duramax-Cummins

Knowledge Base

Shipping Policy

We try our best to ship the next business day after receiving your order. The only time we can't is when we are ill, the office is closed or product is out of stock  If you want a chip to go out the same day to receive the next day you must request this by calling the Georgia office by 10:00 am EST. M-Thur.  If we are in the position to get it out the same day we will, guaranteed!

Shipping charges are non-negotiable. Our webstore connects directly online with UPS or USPS to calcaulate shipping charges at that moment. Shipping charges are determined by your postal zone, size of packaging, weight of packaging, and total amount of insurance needed for replacement if lost or damaged.

 

***Please check your email inbox and junk folders for a series of emails from us. You are copied on the tracking information when the label is created, any exception notifications and exactly when the package is delivered. ***

 

Methods we use for shipping-

UPS

UPS Next day air (guaranteed)

UPS 2 Day Air (guaranteed)

UPS 3 day select (not an air package. No guarantee)

UPS Ground(5-10 business day. No guarantee)

UPS International Expedited- (6-10 business days.) (not 100% guaranteed) Must go through customs. Once it is in customs hands it is at their disgretion when it clears

 

USPS(postal)

USPS Express (2 business days from our  location)

USPS Priority (2-3 business days from our location)

USPS Priority International (6-10 business days.) (not 100% guaranteed) Must go through customs. Once it is in customs hands it is at their disgretion when it clears

USPS International Express(3-5 business days.) (not 100% guaranteed) Must go through customs. Once it is in customs hands it is at their disgretion when it clears

 

You are welcome to email us a shippig label to use. Unforutnately,we are NOT responsible for filling claims with the carrier if the pacakge is lost, damaged or stolen! 

 

*Once a package ships and the order is cancelled the carriers will not issue refunds for shipping. Therefore, we cannot.  

*All shipping delivery dates are subject to change at any given moment due to enclement weather or a freak accident out of the control of the carriers. Shipping cannot be refudned due to an act of Mother Nature or freak accident.

*Please see our main page for a complerte listing of our office closures. If you place your order during any of these days we are closed it will ship the next business day we are open the method you chose.


Thank you

DP-Tuner

 

Thank you

DP-Tuner

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