For all of your tuning needs and more! 828-221-0076828-221-0076 Power Stroke-Duramax-Cummins

Knowledge Base

Refund Policy

All Sales are final once the product has shipped.

Oders cannot be canncelled once they have shipped.

Refunds are given within 15 days of the original purchase.

No refunds on F5 and F6 chips after they have been installed. They can only be exchanged for other DP-Tuner brand tuning products.

No Refunds or Returns for specialty parts such as injectors, turbos, HPOP's and Fuel sytems.

Shipping cannot be refunded.

Replacement chips for fried chips cannot be refunded at all.

No refunds are given for insufficient fuel mileage gains.

Custom tunes are not refundable once written for the F5,F6 Smartchip, INFINITY, SCT's Autocal's or PCM's.

Custom tunes ar not refundable once they are emailed.

F6's upgrades are not refunded or reversable.

PCM reflashes are not refundable at all.

Refunds for under $50 will be left as a credit on your account to be use for future purchases.  

**Our refund policy is subject to change at any time with out notice.

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