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Knowledge Base

Ordering through a DP-Tuner Reseller/ Authorized Dealer or Second Hand

All DP-Tuner products purchased through our Resellers/ Authorized Dealers carry the same manufactures warranty guidelines.See the item discription for each guideline.

All warranty claims must be done through the Reseller/ Authorized dealer you purchased your product through originally. 

All techincal support MUST be done through the orignal DP-Tuner Reseller/ Authorize Dealer first.

After an issue is unresolved the DP-Tuner Reseller/ Authorized Dealer must contact DP-Tuner for technical assistance.

(If and when this occurs please contact the DP-Tuner Reseller/ Authorized Dealer first before contacting DP-Tuner for technical assistance.)


Buying a chip second hand-

If you purchased a chip second hand or you purchased a vehicle with our product installed and you need assistance we need the original purchasers name or the original order number to be able to assist you with your trecnical questions.

Please obtain this information before you call to better assist you.