Annual Holiday Season Special going on now unitl Dec. 31st!
Receive $50 off any F5, F6 or Infinity touchcreen
Use Promo code: holiday14 before checking out *
*You must place order online to receive discount. Orders called in will not receive discount.
(Dealers are excluded from this offer)
7.3L INFINITY-DX Touch Screen NOW AVAILABLE (Price includes 8g SD card and 1 VIN License with purchase)
6.0L INFINITY-DX Touch Screen NOW AVAILABLE (Price includes 8g SD card and 1 VIN license with purchase)
Important Announcements and Office Closures-
An important message from DP-Tuner pertaining to recent media coverage of a particular trend named "Rollin' Coal"
DP-Tuner does not condone the use of your truck to "roll coal" on motorists and pedestrians on our streets. Our company has prided itself on making smoke free power with our calibrations. A smoke tune is not avalialble and we will not write calibrations for deleted DPF sytems on vehicles equipped with DPF's.
Scheduled Office closures for 2014-
Georgia Office closed the week of Thanksgiving. Monday Nov. 24th - Friday Nov. 28th.
California office closed November 27th & 28th for the Thanksgiving holiday.
A detailed list of UPS and USPS closing's are located on our contact page.
*In the event for an emeregnecy and the Georgia office is closed during our normal office hours please contact Justin at ext. 804 or email@example.com for assistance.
**Shipping and receiving of packages is done through the GA office ONLY. Orders taken or packages sent to us during days we are closed will NOT ship until the next business day we are open. Please make note of this when selecting return shipping methods.**
*Effective 9/24/13 ALL INFINITY orders are subject to Signature Release. If you do not want signature release on your package you must email us requesting your package to not have signature required which in return releases us from any responsibilty of filing a claim with the couriers. By doing this we will not issue any refunds of your order. DP-Tuner will only issue a refund when a claim is filed at which time the refund process from the courier is complete. This can take up to 3-4 weeks to finalize.
*Packages with a value over $800 is required by the couriers to be signature release. If you will not be available to sign for the package you will need to make prior delivery arrangements with the courier you chose. Make sure to have the tracking information we emailed you, they will ask for it.
To contact us Click on the Contact and Office hours orange tab bar above for details about our Contact and Office hours for each DP-Tuenr location.
DP-Tuner observes all major Federal holiday's. Our office's will be closed if any holiday falls on a week day. Double check our homepage for any future Scheduled and unexpected office closures.
*The Georgia office is closed on Friday's for local live tuning and product R&D. Orders received on Friday's will not ship until the next business day we are open. See the Contact and office hours orange tab for more information.
Please make sure to go to our helpdesk tab at the top of this page and create a ticket when returning chips and programmers for reflashes. Returned items without a helpdesk ticket will delay completion of your reflash.
Assistance with placing an order please follow the link or call our office. You must be logged in with a registered account to place orders. For assistance placing an order read this link
We stock in house our F5 & F6 chips, Infinity's and SCT programmers ONLY.* All other product is drop shipped from our supplier or directly from the manufacture of the product. Delivery delay is expected on these items due to drop ship. Drop shipped items are processed by our supplier within 24-36 hours if the item you order is in stock. You will be notified by email of any back orders.
All posted transit times for USPS Priority and Express shipping are ESTIMATED by USPS and are NOT GUARNTEED by the US Postal Service. For Quicker delivery we advise using UPS Next day air or 2 day air service over USPS.
If you want us to ship your chip order the same day to receive the next day you must call us by 10:00am EST to guarantee receiving the next day. This is not available on Friday's. All other products are drop shipped from our suppliers and a next day delivery is not available.
*Please check with us on shipping lead times for reman injectors before ordering.
*In the event we are out of town or the Georgia office is closed orders will ship the next business day we are in the office.*
See our office closure announcements above for dates and times of scheduled an unexpected office closures.